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Service Agreement For Marcum's Nursery

Marcum's Nursery Service Agreement
Effective July 2016
169 N. Main Avenue, Goldsby, OK 73093 (405-288-2368)
2121 S. W. 119th Street, OKC, OK 73170 (405-691-9100)

We install trees/shrubs and materials with consideration to preventing damage to the existing lawn and landscape. In some cases, it is necessary to use machinery to lift or move plant material. We will not be responsible for damage that occurs when instructed by you to enter your property with the machinery. We will repair minimal damage as a courtesy to you. Prices quoted for planting trees/shrubs are based on reasonably accessed areas. Any additional labor required to plant the tree/shrub will result in an additional charge. 

Safety for our crews is our number one concern. If Marcum's Nursery has any concerns regarding digging, especially on bigger trees where machinery may be used, we will contact OKIE prior to excavating. All OKIE Line locate requests require 48 hours advance notice to mark lines. 

Customer's responsibilities include the following:
The customer is responsible for providing reasonable access to the area where the tree/shrub will be placed and determining that cable, phone, irrigation lines, or any other utility lines not normally marked by OKIE are identified. Our service agreement does not cover any labor or repair work to existing underground lines that were damaged and NOT marked prior to our landscaping installation.

The customer will be responsible for communicating all possible planting/landscaping obstacles in the initial consult. This would include but not be limited to: locked gates, pets, tree stumps, air conditioning units, neighborhood access codes/locks and privacy fences/retaining walls. If Marcum's Nursery crews are dispatched and then unable to complete the work due to such obstacles, customer will be responsible for all service charges. 

Note for customers living outside city limits or in large land areas/acreages: You are responsible for calling OKIE (800-522-6543) prior to our excavating. All OKIE Line locate requests require 48 hours advance notice to mark lines. 

Removing tree stumps and other obstacles interfering with the planting of the tree/shrub:
OUR PRICE FOR PLANTING DOES NOT INCLUDE REMOVING STUMPS OR DEAD TREES. 
Our preference is to work with a professional tree/stump removal company; we can make recommendations based on our previous work experience if needed. Please inform us if we will be coordinating our installation schedule with a tree/stump removal company. Arrangements for Marcum's Nursery to remove any stump or dead trees, will include additional tree/stump removal charges as follows:  

$25.00 an hour per crew member on job site (usually a 3-man crew)

$25.00 minimum disposal fee

Our goal and purpose is to keep our customers happy. Our Service Agreement has always been in favor of our customer, and we will strive to continue our goal of customer satisfaction. If you have questions regarding our Service Agreement, please call us.